What Does an Energy Account Manager Do?

June 13, 2024
Min Read

At Tritility, we Make Business Energy Simple, One Contract at a Time

Support from Day One

We understand switching business energy providers can be challenging. That’s why when you join us, you will get a dedicated Account Manager from our friendly Client Services team. They will be your go-to person for everything from sorting out your initial contract to making sure your supply starts smoothly – even if it is a few months down the line. We aim to make the whole process stress-free, so you can focus on running your business.

Billing Analysis

During your initial consultation, your Account Manager will take a close look at your past billing statements. This helps them identify any potential savings opportunities. For example, they might find instances where you've been overcharged or billed for services you didn't use. If they spot any discrepancies, they'll work with you to get you the compensation you’re owed, whether that's a refund or a credit on your next bill.

Regulatory Compliance

Our compliance experts take the headache out of ESOS, CCA, and other energy-related requirements. Your dedicated Account Manager will work with you to understand your specific obligations and ensure your business stays compliant.


Upgrade to peace of mind with smart meters. Our experts will handle the installation and review your past readings to identify any potential discrepancies and work with you to ensure accurate billing.


We partner with leading independent market analysts to identify specific areas where your business can reduce costs. Throughout your contract, your dedicated Account Manager will be your point of contact, keeping you informed of these opportunities and providing ongoing support. When it's time to renew, they'll walk you through all your options and help you choose a plan, ensuring a smooth renewal process.

Your Questions Answered

Our friendly client support team is just a phone call or email away, ready to answer any questions you have about your energy contracts.

Some of the Most Common Questions your Account Manager Can Answer for You:

·      How do I change my business energy supplier?

·      Which energy supplier is best for my business?

·      Can I get out of a business energy contract?

·      Can businesses go to the Energy Ombudsman?

·      What is the new energy price cap for businesses?

·      Which electricity tariff is best for my business?

Discover What We Can Do for Your Business

Some energy brokers may prioritise securing a contract and then move on to the next. At Tritility, we believe in building lasting partnerships with our clients. That's why you won't just hear from us when it's time to sign on the dotted line. We'll be by your side throughout the duration of your contract, offering ongoing advice and support. We'll handle connections, billing, and metering, ensuring you're not overpaying for your energy. We'll help you develop a plan to manage your consumption effectively.

Looking to make the switch to renewables or have questions about hardware upgrades and carbon footprint reduction? Our team of experts is here to guide you every step of the way.


Join over 569 satisfied clients who have given us an Excellent rating on Trustpilot.

How to Get an Energy Account Manager for your Business

When you switch your business energy with us, you'll have access to our dedicated Client Support team from day one. Our Account Management and client support services come at no extra charge. Get a free quote today.