Contact us today.
Need to talk to us? Get in touch – we’re here to help.
Call Us
Contact our friendly Customer Service team on 0191 367 5000.
Opening hours:
08:30-17:00, Monday-Thursday,
09:00-15:00 Friday.
Write to Us
Write to our head office at:
Strathmore House
Tritility
Rolling Mill Road
Jarrow
NE32 3DP
In an Emergency
If you have or suspect a gas leak or loss of gas supply, call the National Gas Helpline on 0800 111 999.
If you have or suspect an electrical power cut, call the National Power Cut Helpline on 105.
Both numbers are available 24 hours, 7 days a week.
Get in touch.
If you have any questions, feedback, or comments, fill out the form below, and we’ll get back to you in one working day.
"*" indicates required fields
We have two offices: