Call us on 0191 367 3676 or click here to chat to us live.
We are open 9am-5pm Monday-Friday (excluding bank holidays). Calls to this number are charged at your network operators standard local rate. Calls may be recorded for quality improvement and compliance monitoring. If you are a client with an electricity or gas emergency relating to your supply such as a gas leak or electrical safety emergency, click here for 24/7 emergency contact information.
Alternatively, complete the form below and we will get back to you within 1 working day.
You can also write to us at:
Tyne and Wear