Christmas Opening Hours and Emergency Contacts
Who to contact if you need support over the festive break.
Our team will be taking a festive break after a busy year.
Our offices will close at 3pm on Friday 19 December and reopen at 8:30am on Monday 5 January 2026.
During this time, our offices won’t be staffed, but key mailboxes will be monitored. If you need support, you can still reach us and we’ll respond as soon as we can.
Contact during the break:
- Client Services: clientservices@tritility.com
- Objections: objections@tritility.com
- Risk & Compliance: compliance@tritility.com
- Complaints: complaintsresolution@tritility.com
In an emergency, please contact:
- 105 for electricity
- 0800 111 999 for gas
Thank you for your support this year. We look forward to working with you in 2026.