5 Things to Consider When Looking for an Energy Broker

Here are five things to bear in mind when selecting an energy broker.

Person at desk on phone call, in front of computer

As the weather gets colder and energy costs increase, you might be tempted to shop around for a better deal on your gas, electricity, and water bills.

If you’re short on time but still want the most cost-effective tariff, an energy broker can do the hard work for you, selecting a supplier that aligns with your business needs.

However, which energy broker do you choose? At last count there were over 3,000 in the UK!

Here are five things to bear in mind when selecting an energy broker, as well as why Tritility could be your procurement company of choice.

1. A Wide Range of Suppliers to Choose From

When looking for a new energy supplier, you’ll not just want the best price, but a supplier that shares your values and can scale as you do.

So the more suppliers you can choose from, the better!

However, some energy brokers only work with a handful of suppliers or exclusively partner with the ‘Big Six,’ meaning fewer options for your business.

At Tritility, we work with over twenty different suppliers, from the Big Six to smaller independents, meaning you have much more choice over who you buy your energy from.

We only work with suppliers that share our values and are dedicated to first-class customer service. If we wouldn’t use them ourselves, we don’t recommend them to our clients.

2. Independent, Impartial Advice

While the majority of energy brokers are honest and ethical, there are sadly a handful that aren’t. 

These brokers engage in dishonourable practices, from recommending the energy supplier with the highest commission rates, to adding auto renewal clauses to client contracts.

At Tritility, we’re proud to be fully independent in the marketplace, with no tie to any particular business supplier. This means we choose the plan and tariff that’s best for your business, not the energy provider.

We subscribe to the voluntary energy industry TPI (Third Party Intermediary) Code of Practice, showing our commitment to treating clients fairly, ethically, and in line with all relevant government legislation.

(And we always ask for your explicit permission before moving you to a new contract.)

3. Clear, Jargon-Free Communication

The world of energy supply can be confusing. There are lots of acronyms to remember, and the regulations seem to be constantly changing!

This means you need an energy broker who can keep you up to date with the rules and break things down so they’re easy to understand.

At Tritility, we believe there’s nothing worse than being bamboozled with jargon, especially when you’re trying to move to a new contract. 

We use simple language to refer to things – why call it a SMET2 when you can call it a smart meter instead?

4. On-going Support

The difference between a good energy broker and a great energy broker?

The best energy brokers on the market will be proactive in their quest to help you save money on your bills.

After all, you’ve got enough work without having to pick up the phone and call your energy broker!

When you partner with Tritility, you’ll get access to your own dedicated and experienced account manager, who will guide you through the procurement process and answer any questions you have.

Your account manager isn’t just a call or email away if you need support, but they will also reach out if they identify any ways you can save more money – at no extra charge to you. For example, if they spot an issue with your energy bill or read about a grant or exemption you can take advantage of. 

It’s no surprise that the majority of our reviews refer to our stellar account management team by name!

5. A Selection of Additional Services

Switching energy suppliers is only a tiny piece of the puzzle when it comes to lower energy bills and a more sustainable way of working.

There are lots of other things you can do as a business to save energy. For example, monitoring your usage, reducing your carbon footprint, and installing renewable technologies like solar panels and EV charging points. 

When you partner with us, our work doesn’t end when we find you a new energy tariff – it begins.

We’ll continue to help you lower your bills and become more eco-friendly. When you switch energy with us, you’ll gain complimentary access to our energy monitoring platform, where you can visualise your daily usage and monitor expenditure.

And that’s not all. We’ll help you install new hardware, apply for planning permission, and act as your single point of contact with suppliers and contractors.

Just sit back and reap the benefits of being in complete control of your energy use.

Our Top Tips for Choosing the Ideal Energy Broker

Look at reviews on independent third-party websites

Ask friends, family, and colleagues for their recommendations

Check to see if the energy broker is subscribed to the energy industry TPI Code of Practice

Look at the energy broker’s awards and accreditations

Don’t be afraid to reach out if you have any queries – a good energy broker will be more than happy to answer your questions

Ask the energy broker for references – clients in a similar industry to you

Seamless Supplier Switching and Ongoing Support – the Tritility Experience

Choosing an energy broker isn’t just about who can get you the cheapest deal. Transparency, clear communication, and exceptional customer service are just as important.

Think of your relationship with your energy broker over the long term rather than the short term. Choose the right company, and they’ll work with you as your energy needs evolve over time.

With hundreds of five-star reviews across Trustpilot and Google, it’s easy to see why we’re the energy broker businesses stay with.

Put us to the test – request your free, no-obligation quote today.