This document sets out the terms and conditions in connection with the offer by Tritility Limited (referred to in these terms and conditions as “Tritility”) to guarantee to beat your existing energy suppliers initial renewal quote (the “Savings Guarantee”).
2. Promotion Details
This promotion will run from 16/4/2019 until 30/09/2020. It may be withdrawn by Tritility at any time, and without notice.
3. The promotion
We will endeavour to beat the overall forecast annual cost of any 1, 2 or 3 year fully fixed electricity or gas initial renewal offer, based on the annual consumption confirmed from your existing supplier. We will use the same annual consumption for each year. Our cost comparisons will exclude VAT and CCL (Climate Change Levy) however will include FiT (Feed-in Tariff) contribution payments for the purposes of this comparison. If we are unable to provide your business with a quote which is cheaper per annum than your existing suppliers initial renewal offer, we will pay you business £500. The Savings Guarantee excludes any promotion offered by your existing supplier such as cashback or other incentives.
4. Claims process
If you would like to claim under the Savings Guarantee, you must allow us a further opportunity to better any quote offered. If after this, and after we have received any required information from you, we remain unable to offer an overall cheaper yearly forecasted quote, you will be invited to forward written confirmation of your initial renewal quote to firstname.lastname@example.org for validation. We will validate this within 28 days and will issue a cheque payable to the business whom we quoted. Payments will only be made the business presently named on your energy bills. Payments will not be applicable to VAT.
This offer is open to new clients of Tritility (defined as any business who has never used any of Tritility’s services in the past) who meet the following eligibility criteria:
You are a bonafide business energy consumer and are comparing rates for non-domestic energy meters.
You must have received your energy renewal quote and your contract must be due for renewal within the next 180 days.
Your energy renewal quote must be for a fully fixed contract of either 12, 24 or 36 months in duration.
You must not have already accepted a renewal from your existing supplier or agreed a new supply with a new supplier.
This guarantee relates to your existing suppliers initial renewal quote. This means the first quote you are offered before any negotiation. For the avoidance of doubt, if you are subsequently able to negotiate a better deal from your existing supplier, this guarantee will not apply.
You must provide Tritility with all necessary information to quote, for example details relating to your premises, company and energy consumption.
You must be able to provide written evidence of your lower renewal quote to claim and provide consent for us to validate the authenticity of the quote with your existing supplier.
The Savings Guarantee promotion is available to SME (small-medium size) businesses with less than 10 non-half hourly electricity or non-daily metered gas sites who use less than a combined total of 1,000,000kWh of electricity or 1,500,000kWh of gas each year. Half-Hourly electricity meters are not eligible for this promotion.
The Savings Guarantee applies only to the initial renewal offer received directly from your supplier and does not apply to renewal offers received through third party intermediaries (TPI’s).
Your business must be able to satisfy the proposed suppliers standard credit check.
The proposed legal entity responsible for your energy contract quoted through Tritility must match exactly the entity for whom your existing supplier has offered a renewal price.
Any disputes relating to this promotion shall be subject to the exclusive jurisdiction of the courts of England and Wales.
This promotion is operated by Tritility Limited, registered in England and Wales under company number: 11790834 at Tritility, Waterloo Road, Washington, Tyne and Wear, NE37 3BJ. For any queries please email email@example.com or telephone us on 0191 367 3676