This year, we were nominated in both the Best Customer Service – SME and Diversity and Wellbeing categories.
Nominees for the Wellbeing and Diversity Award showed outstanding dedication to employee care - an area that is extremely important to us as a business. Since we were formed in 2019, the principles of fairness, employee care, wellbeing and equality have been central to our values.
Last year, we were honoured to receive the TELCA Diversity Pioneers Award. Since then, we have not stopped working hard to improve even further, launching a raft of health and well-being initiatives, from Fitness Fridays to stop smoking campaigns.
These campaigns are delivered by our dedicated health and wellbeing committee. Their role is to continuously monitor the health of the workforce and engage staff with topics related to health and wellbeing.
Our efforts to protect and support staff during the pandemic contributed to us being named one of the 10 best mid-sized employers in the UK by Best Companies in April. We were also listed as one of the best five employers in the North East.
We also earned a Better Health at Work Bronze Award in September, and we are now working towards our Silver accreditation.
Earlier this year, we formed a staff Equality, Diversity and Inclusion forum. The aim of the forum is to give employees a voice on this vital topic. Gone are the days of top-down Equality and Diversity strategies and generic policies. Positive change can only come when we start listening to employees, and we have pledged not only to listen, but to allocate all the necessary resources to putting the forum’s recommendations into practice.
TELCA is truly one of the highlights of the utilities industry calendar. Hosted by Energy Live News, the prestigious event was attended by many of the sector’s key players.
We’d like to thank Energy Live News for such a fantastic evening, and for our coveted award, and extend our congratulations to the other winners and nominees.